Ratings & Reviews
Gexa energy is a large Texas electricity provider. Chances are you’ve seen their commercials on tv. But are their plans right for you? At VaultElectricity.com we always advise consumers that the decision really comes down to one factor – Are Gexa’s electricity rates cheaper than other electric companies? Enrollment Phone Number: 855-639-8259 In general, Gexa’s rates tend to be competitive. Like most other Texas electric companies their rates bounce around quite a bit. Aside from competing with other providers their rates are driven by other factors such as the price of natural gas and the supply of electricity in the wholesale market.To see how Gexa’s electricity rates compare today, enter your zip code above to see our realtime price comparison tool. You will see all the available plans in your area from all the major electricity providers. Plans will be sorted by rate for easy comparison. Be sure you select your home size. All electric plans in Texas are advertised with rates based on 3 standard usage levels 500 kWh, 1000 kWh, 2000 kWh. Many plans are structured to have rates that are great at the 2000 kWh level but turn out not to be such a good deal if you live in a much smaller home.
Find a Gexa Energy plan that works for you then enroll right here online or call the enrollment number listed.
Should You Switch to Gexa Energy?
How do Gexa Energy’s electricity rates compare to other Texas electric companies?
The pricing grid below shows how Gexa electricity rates compare to TXU and Reliant.
Oncor area Electricity RatesCompare these rates from other electricity providers in Arlington to Gexa Energy’s rates
| Electric Company | Plan Name | Electricity Rate |
|---|---|---|
| Gexa | Eco Saver Plus 24 | 12.2¢/kWh |
| Gexa | Gexa Eco Saver Lite 12 | 19.7¢/kWh |
| 4Change Energy | Maxx Saver Select 12 | 12.2¢/kWh |
| Express Energy | Express Energy Flash 24 | 12.2¢/kWh |
| 4Change Energy | Maxx Saver Select 24 | 12.2¢/kWh |
| Cirro Energy | Smart Value 12 Online | 17.9¢/kWh |
| Trieagle | Sure Value 36 | 15.7¢/kWh |
| Direct Energy | Autopay Texas 12 | 17.8¢/kWh |
| Veteran Energy | Valor 36 | 15.9¢/kWh |
| TXU | Clear Deal 24 | 15.5¢/kWh |
| Frontier | Frontier Power Saver 24 | 15.5¢/kWh |
| TXU | Season Pass 12 | 17.9¢/kWh |
| Green Mountain Energy | Pollution Fee e-Plus 12 | 18.0¢/kWh |
| Reliant | Reliant Power On 12 | 18.7¢/kWh |
| Payless Power | Rate Lock 12 | 19.0¢/kWh |
Centerpoint Area Electricity Rates
Compare these rates from other electricity providers in Houston to Gexa Energy’s rates
| Electric Company | Plan Name | Electricity Rate |
|---|---|---|
| Frontier Utilities | Frontier Saver Plus 24 | 11.3¢/kWh |
| BKV Energy | The Lantana 15 | 15.0¢/kWh |
| Gexa | Eco Saver Plus 24 | 11.3¢/kWh |
| 4Change Energy | Maxx Saver Select 24 | 11.3¢/kWh |
| Cirro Energy | Smart Simple 12 | 17.1¢/kWh |
| Trieagle | Sure Value 36 | 12.5¢/kWh |
| Direct Energy | Autopay Texas 12 | 16.7¢/kWh |
| Veteran Energy | Veteran Energy Valor 36 | 12.4¢/kWh |
| TXU | Clear Deal 12 | 14.9¢/kWh |
| 4Change Energy | Maxx Saver Select 12 | 12.1¢/kWh |
| Gexa | Eco Saver Lite 12 | 20.5¢/kWh |
| Express Energy | Flash 24 | 12.1¢/kWh |
| Green Mountain Energy | Pollution Free e-Plus | 17.8¢/kWh |
| Reliant | Power on 12 | 17.9¢/kWh |
| Ambit Energy | Lone Star Classic 12 | 19.5¢/kWh |
| Payless Power | Rate Lock 6 | 18.9¢/kWh |
Gexa Energy Contact Information
| Phone number: | 855-639-8259 |
| Website Address: | Gexa Energy |
| Mailing Address: | 601 Travis Street, Suite 1400 Houston, Texas 77002 |
| Gexa Energy Bill Pay | Gexa Energy |
Gexa Energy Reviews and Ratings
| BBB Accreditation | On 10/27/2022 this business’s accreditation in the BBB was revoked by the BBB’s Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards. |
| BBB Customer Review Score | Customer Review Score of 4.58/5 |
| BBB Complaints | 233 complaints closed in the last 3 years 96 complains closed in the last 12 months |
| Power to Choose Rating | Texas Power To Choose Rating – 3/5 stars |
| Texas PUC Complaint Scorecard | 3/5 |
Complaints Against Gexa Energy
In the first half of 2023 there were 91 complaints against Gexa Energy filed with the Texas PUC. The types of complaints breaks down as follows:
Total complaints filed with the Texas PUC for the first half of 2023
| Slamming | 6 |
| Cramming | 0 |
| Billing | 61 |
| Quality of Service | 0 |
| Disconnection of Service | 11 |
| Provision of Service | 13 |
| All Other | 2 |
| Total Complaints | 91 |
Click here to see up to date complaint statistics for Gexa Energy